Sr. Training Specialist - Broomfield, CO

Job Description

$1000 HIRING BONUS FOR ALL NEW EMPLOYEES*

*$1000 to be paid out 90 days after start date.

As The Artisans of Banking, we strive to be B.R.A.V.E. (Build Relationships & Add Value Everyday). We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join our Premier Members team, your benefits will include:

• Comprehensive medical insurance plan that has HRA, HSA, and FSA options
• Dental and vision insurance
• Generous paid-time-off
• 11 paid holidays
• Annual bonus
• 401(k) plan with a 5% match
• Wellness program
• Tuition assistance
• 1% employee loan discount
• Employee Assistance Program (EAP)
• Life and disability coverage

What sets working for Premier Members apart?

• Career development and pathing opportunities to move into leadership roles or other lines of business within PMCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
• Supportive and engaging work environment.
• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.

Hourly wage $23.59 - $29.49 based on experience.

Experience and Skills

POSITION SUMMARY:

Responsible for overseeing and coordinating the development, implementation, and updating of training programs. Ensures that employee functions are performed in accordance with established Credit Union policies, procedures, and regulations. Develops new training programs and conducts training sessions to meet current needs.

ESSENTIAL FUNCTIONS:

• Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday – B.R.A.V.E.

• Build member relationships that deliver value and demonstrate that we care

• Foster a positive environment through delivery of exceptional member experiences

• Provides training to all Branches and Contact Center staff to ensure proficient performance of job duties

• Assist additional departments as needed to provide training

• Provide employee onboarding, Credit Union culture/ Brand Awareness for all new hires

• Review and update training program, manual and materials on a regular basis to ensure the most efficient training is delivered

• Review and update operational policies and procedures

• Participates in needs analysis studies to determine training needs within the organization

• Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works

• Performs trainee tests to measure progress and to evaluate effectiveness of training

• Generate progress reports of employees during training periods

• Routinely visit branches to asses needs and provide on the spot training

• Keeps management informed of area activities, training concerns, and of any significant problems

• Assume responsibility for related duties as required or assigned

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• High school diploma or GED or equivalent combination of formal training and experience

• Additional business knowledge helpful

REQUIRED KNOWLEDGE:

• Thorough knowledge of credit union procedures, products, services, and policies

• Familiarity with differences in branch functions

• Understanding of training and development processes

• Strong presentation skills

EXPERIENCE REQUIRED:

• At least 2 years of Financial Institution or training experience

SKILLS/ABILITIES:

• Attentive to detail

• Excellent leadership and communication skills

• Supervisory and training abilities

• Professional appearance, dress and attitude

• A high level of analytical skills, Strong organizational and problem-solving abilities

• Strong problem-solving skills

• Ability to operate related computer applications and business equipment

• Willingness to assist others

WORKING CONDITIONS

• Standard office conditions

• Low to moderate noise

• Limited lifting up to 10 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.