Experience and Skills
POSITION SUMMARY:
Originates mortgage loans. Develops referral relationships with
realtors, builders, bankers, and other sources in order to proactively
solicit business and conduct sales-related activities, in order to
meet specific loan volume origination goals. Takes applications,
conducts preliminary underwriting reviews, and submits loan
applications to processing. Remains primary contact with members,
realtors and operations staff throughout entire loan process. This
position contributes to a positive relationship between the community,
member and the credit union.
ESSENTIAL FUNCTIONS:
- Provides excellent service to both new and established members
- Originates loans and assists members with the loan application
including explanation of first mortgage process and products while
assuring compliance with PMCU, Sate, Federal, Investor and TRID standards
- Completes loan app, input fees and generates loan disclosures in
accordance with TRID guidelines
- Collect and analyze prospective clients, credit, liabilities,
income, and assets to determine credit worthiness
- Order appraisals
- Price and lock loans
- Understand and manage mortgage loan deadlines to ensure purchase
contract compliance
- Submit complete file to processing within 48 hours of lock
- Provide continuing counsel and customer service to borrower
throughout the entire loan process
- Assist walk-in members and telephone inquiries as needed
- Develops and maintain relationships with potential new business
referral partners, realtors, builders, and community relationships
- Understand residential appraisal reports
- Develop individual Sales Plan to generate additional business
- Assist in the marketing effort including SEG presentations, first
time home buyer seminars and community functions
- Participates in on-going training classes and workshops
- Maintains a professional image and standards consistent with
company policies and procedures.
- Respects confidentiality of information handled
- Performs other duties as assigned
QUALIFICATIONS
Education/Certification:
- High school diploma or equivalent
Required Knowledge:
- Knowledge of state, federal, FannieMae/FreddieMac rules and regulations
- Ability to work and apply mathematical concepts such as
multiplication, division, addition, subtraction, fractions,
percentages, ratios, and proration's in calculating mortgage
payment, Loan Estimates
- Attention to detail
- Knowledge of first mortgage products and underwriting guidelines
- Proficient in Encompass LOS
- Knowledge of loan policy, procedures and guidelines
- Proficient with Desktop Underwriter and Loan Prospector
- Ability to work without supervision, multi-task and prioritize
- Knowledge of data processing on-line systems
- Substantial knowledge of credit union policies and services
- Have familiarity with conventional and government mortgage loan
programs (FHA/VA/USDA) and guidelines
- Understanding of regulatory and legal requirements
Preferred experience:
- High school diploma, GED or equivalent
- Minimum 2 years mortgage lending experience
- NMLS Registration
Skills/Abilities:
- Clear verbal and written skills
- Ability to deal effectively and tactfully with members and staff
at all levels
- Ability to communicate with members in common language
- Ability to deal with conflict and problem solve effectively
WORKING CONDITIONS
- Standard office conditions
- Low to moderate noise
- Limited lifting up to 25 lbs
- May require long periods of standing
- Long periods of computer and member interactions
In accordance with the Americans with Disabilities Act, it is
possible that requirements may be modified to reasonably accommodate
disabled individuals. However, no accommodations will be made which
may pose serious health or safety risks to the employee or others or
which impose undue hardships on the organization.
The Credit Union believes that each employee makes a significant
contribution to our success. That contribution should not be limited
by the assigned responsibilities. Therefore, this job description is
designed to outline primary duties, qualifications, and job scope,
but not limit the incumbent. It is our expectation that each
employee will offer his/her services wherever and whenever necessary
to ensure the success of our endeavors.
Job descriptions are not intended as and do not create employment
contracts. The organization maintains its status as an at-will
employer. Employees can be terminated for any reason not prohibited
by law.
This Job Description is not a complete statement of all duties
and responsibilities of this position and may change with or
without notice.