Fraud Analyst I

Job Description

$1000 HIRING BONUS FOR ALL NEW EMPLOYEES*

*$1000 to be paid out 90 days after start date.

As The Artisans of Banking, we strive to be B.R.A.V.E. (Build Relationships & Add Value Everyday). We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join our Premier Members team, your benefits will include:

• Comprehensive medical insurance plan that has HRA, HSA, and FSA options
• Dental and vision insurance
• Generous paid-time-off
• 11 paid holidays
• Annual bonus
• 401(k) plan with a 5% match
• Wellness program
• Tuition assistance
• 1% employee loan discount
• Employee Assistance Program (EAP)
• Life and disability coverage

What sets working for Premier Members apart?

• Career development and pathing opportunities to move into leadership roles or other lines of business within PMCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
• Supportive and engaging work environment.
• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.

Starting hourly salary $20.28-$25.34 based on experience

Experience and Skills

POSITION SUMMARY:

Responsible for analysis of the credit union’s business functions to ascertain the probable areas of fraud. Utilizes various monitoring systems to execute countermeasures designed to identify questionable member transaction patterns indicative of fraud scenarios. Provides clear communication and detailed information for fraud cases. Maintains a balanced perspective to ensure that the credit union brand and a high level of member experience are maintained.

 ESSENTIAL FUNCTIONS:

• Perform a series of reviews utilizing various tools and reports to identify potential fraudulent activities on new and existing member accounts
• Thoroughly research/investigate incidents and/or allegations of fraud and ensure confidentiality of all information collected during investigation.
• Provides detailed incident information in all case notes for further evaluation by Fraud Analyst II, Fraud Analyst III, and Fraud & BSA Manager.
• May assist in identify emerging fraud trends and develop recommendations based on data analytics to detect and prevent future fraud events
• Executes complex countermeasures and various mitigation strategies to avoid/minimize losses to the credit union and members
• Keeps management informed of area activities and significant problems. Provides suggestions for improved policies, procedures and practices as it pertains to risk management and fraud prevention
• Maintain, monitor, and update all risks in area of responsibility in fraud software
• Ensures that assigned department functions are completed in accordance with Credit Union policies and procedures.
• Maintains member confidentiality
• Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday -B.R.A.V.E.
• Responsible for related duties as required or assigned.

 QUALIFICATIONS

EDUCATION/CERTIFICATION:

• High School diploma, or GED or equivalent combination of formal training and experience

 REQUIRED KNOWLEDGE:

• Must be familiar with fraud detection concepts and practices
• Familiarity with Symitar framework and systems a plus.

 EXPERIENCE REQUIRED:

• A minimum of one year up to three years of similar or related experience, including preparatory experience.

 SKILLS/ABILITIES:

• Proven analytical and problem-solving skills
• Self-driven with an ability to work independently
• Excellent verbal and written communication skills
• Well organized and attentive to detail
• Ability to collaborate with individuals outside of fraud area
• Proficient in Microsoft Office Suite
• Able to use a PC and related software applications
• 10-key, telephone, and other basic business equipment

 WORKING CONDITIONS

• Standard office conditions
• Low to moderate noise
• Limited lifting up to 10 lbs.

 This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

 The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

 Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

  This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.