Mortgage Loan Officer Assistant (Spanish Speaking Preferred)

Job Description

$1000 HIRING BONUS FOR ALL NEW EMPLOYEES*

*$1000 to be paid out 90 days after start date.

As The Artisans of Banking, we strive to be B.R.A.V.E. (Build Relationships & Add Value Everyday). We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join our Premier Members team, your benefits will include:

• Comprehensive medical insurance plan that has HRA, HSA, and FSA options
• Dental and vision insurance
• Generous paid-time-off
• 11 paid holidays
• Annual bonus
• 401(k) plan with a 5% match
• Wellness program
• Tuition assistance
• 1% employee loan discount
• Employee Assistance Program (EAP)
• Life and disability coverage

What sets working for Premier Members apart?

• Career development and pathing opportunities to move into leadership roles or other lines of business within PMCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
• Supportive and engaging work environment.
• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.

Hourly Salary: $23.59 - $29.49 based on experience

Experience and Skills

ESSENTIAL FUNCTIONS:

• Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday – B.R.A.V.E.

• Build member relationships that deliver value and demonstrate that we care

• Ability to read and comprehend Mortgage F1003, and credit bureau reports

• Process loan applications and collect required documents for mortgage loans

• Review all applicable mortgage documentation to comply with federal guidelines

• Understand and manage mortgage loan deadlines to ensure purchase contract compliance

• Ensure all necessary disclosures (State, Federal and company specific) are provided to client within defined timelines

• Serve as the primary contact and liaison between clients, sales manager and assigned MLO

• Meet with borrowers to collect and analyze their information regarding income, assets, debt in order to advise regarding different and detailed loan programs and requirements and conduct meeting for any follow up items needed.

• Assist loan officers in developing and maintaining relationships with borrowers, realtors, builders, financial planners and other referral sources.

• Liaison with processing department as needed to assist in obtaining documentation necessary for final loan approval

• Provide continuing counsel and customer service to borrower throughout the entire loan process

• Understand residential appraisal reports

• Familiar with TRID guidelines (Loan Estimate and Closing Disclosure)

• Provide excellent member service and/or facilitates product sales through various channels. Deepens member relationships through needs assessment and solution offerings from PMCU products and services

• Support and participate in our Community Outreach programs

• Ensure compliance with applicable regulations and corporate policies/procedures

• Responsible for related functions as required or assigned

• Strive to present oneself in a professional manner in all interactions and communications while displaying the highest levels of quality, honesty, integrity, confidentiality

• Work with team members, management, departments, and business partners to promote excellent member service that is focused on providing prompt, accurate and positive member experience

• Accountable for day to day interactions between members, coworkers, managers, and volunteers

• Process various transactions when required

• Work independently with minimal supervision

• Exercise good judgment when seeking guidance, support, and/or direction

• Maintain member and Credit Union privacy, security and confidentiality

KNOWLEDGE, EXPERIENCE AND SKILL REQUIREMENTS:

• High school diploma, GED or equivalent

• 2 + years financial experience with a minimum of one year of mortgage lending experience preferred, but not required

• Excellent communication and member service skills

• Understanding of regulatory and legal requirements

• Must be able to type 50-55 WPM with a 97% accuracy rate.

• Have familiarity with conventional and government mortgage loan programs (FHA/VA/USDA) and guidelines

• Have knowledge and familiarity with the Encompass Loan Origination System, Symitar Core Operating System or equivalent

• Ability to pass Colorado Notary Certification program and STAMP Program

• Excellent problem solving and computer skills

• NMLS #

WORKING CONDITIONS

• Standard office conditions

• May require long periods of standing

• Ability to lift 25 pounds in limited situations

• Long periods of computer and member interactions

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities.  Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.