Teller/Jr Banker-Sr. Member Service Representative

    • Job Tracking ID: 512165-786335
    • Job Location: Centennial, CO
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: 08/19/2021
    • Years of Experience: Less Than 1 Year
    • Starting Date: ASAP
    • Days of the Week: Mon,Tue,Wed,Thurs,Fri,Sat
    • Hours: 40 hours a week varying hours M-F 8:30-6:00 and Saturdays 830am-130pm
    • Salary: $14.78-18.48 depending on experience
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Job Description

At Premier Members Credit Union, we live our mission and corporate philosophy on a daily basis by demonstrating B.R.A.V.E. - Build Relationships and Add Value Everyday. In Branch Operations, we deliver world-class service to all of our members by 'Being Premier.' We embrace individuals who believe in being Premier by displaying: Member Focus, Going the Extra Mile, Build Strength Through Teamwork, Taking Ownership and Being a Lifetime Learner.

Hourly Salary:$14.78-18.48

Experience and Skills


  • Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday - B.R.A.V.E.
  • Build member relationships that deliver value and demonstrate that we care
  • Provide excellent member service and/or facilitates product sales through various channels. Deepen member relationships through needs assessment and solution offerings from PMCU products and services
  • Process a variety of transactions while providing members with a positive experience each and every time
  • Perform opening and closing procedures
  • Ensure compliance with applicable regulations and corporate policies/procedures
  • Responsible and knowledgeable of Vault Teller duties and functions to include balancing vault, cash buys/sells, preparing tickets to Fed, cash orders
  • Assist with the completion of month end tasks and branch audits in accordance to procedure
  • Open new memberships
  • Assist members with basic lending needs by taking any non-collateral based consumer loan application
  • Work with team members, management, departments, and business partners to promote a service culture that is focused on providing prompt, accurate and effective resolution of member service requests/transactions
  • Support and participate in our Community Outreach programs
  • Works independently with minimal supervision
  • Exercise appropriate judgment when seeking guidance, support, and/or direction
  • Responsible for related functions as required or assigned
  • Maintain member and Credit Union privacy, security and confidentiality

Knowledge, Education and skill Requirements:

  • High school diploma, GED or equivalent with 6 months member service experience
  • 6 months member service/financial institution experience preferred, but not required
  • Ability to pass CO State Notary Certification Program
  • Demonstrate proficiency in math, cash handling, and problem solving
  • Excellent computer skills
  • Knowledge of regulatory and legal requirements


  • Standard office conditions
  • Ability to lift 25 pounds in limited situations
  • Long periods of computer and member interactions
  • May require long periods of standing

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.