Manage a team of analysts and programmers responsible for the
analysis, improvement and integration of new and existing business
systems. Demonstrate deep level of understanding not only of
technical systems but their relation to business operations and
proactively seek ways to improve business functions. Monitor
production of credit union applications, including job scheduling,
verification of results, and quality control. Manages subordinate
staff in day-to-day performance of their jobs, ensures adherence to
best practices and credit union policy. Provide input to strategic
direction and tactical oversight of application environment and its
utilization. Prepare reports and provide recommendations for the
credit union to the VP of Information Technology Business
Applications. Uphold high ethical standards, security practices and
confidentiality due to the sensitive nature of data accessibility.
Ensures effective and efficient operations of Credit Union
applications, meeting or exceeding needs of the organization
Identify opportunities for business application improvement
and utilization, including staff interaction, training and analysis
Consult with users to determine software or system
Audit and verify developed software solutions to ensure
accuracy, compliance with regulatory requirements and best
security practices using a combination of PowerOn, HTML,
Identify, train and coach staff to analyze and oversee
operational, tactical and strategic application needs
Respond to internal inquiries and develop software solutions
for system failures and complex technical problems in all of
these areas to deliver a sound and stable computing
infrastructure; providing exceptional support while
demonstrating a sense of priorities.
Ensure adherence to Software Development Life Cycle, code
control and secure programming best practices
Document, test and modify computer systems to ensure optimal
operation within the business environment.
Serve as information resource for users, including
determination of most appropriate solution, providing or
arranging application-based report writing, or educating users
to retrieve the information themselves.
Oversee staff developing software solutions for lines of
JQuery, Java, Python, Ruby, PowerShell, Visual Basic, and .NET
Remain knowledgeable of operations and the computer systems
within client departments to provide comprehensive support.
Works closely with executive management, communicating
regularly with technical and operations staff to ensure systems
integrity and security; developing, identifying and installing
new applications and customizing existing applications in order
to make them fit for purpose.
Establish regular maintenance and review of credit union’s
systems, permissions and performance
Serve as senior technical resource for business application
environment including administration of AIX, UNIX and Windows systems
Review project requests describing system user needs to
estimate time and cost requirements; work with team to
coordinate system development and determine project scope and limitations
Review release notes for business applications identifying
possible issues and new features, coordinate with business lines
to address concerns and take advantage of new features
Respect confidentiality of information handled.
Perform other duties as assigned.
Bachelor’s Degree or equivalent combination of education and
Demonstrated ability to create software solutions from
Python, Ruby, PowerShell, Visual Basic, .NET, PowerOn
Experience with PowerOn, Symform, SymPDF and Symconnect
Demonstrated ability to create, maintain and document
solutions using a combination of Object-Oriented languages, SQL
Demonstrated ability to independently lead projects to
successful resolution and coordinate with multiple stakeholders
5+ years of Information Technology experience, preferably in
credit unions in similar roles
Experience with Symitar strongly preferred
Experience with AIX or other Unix system
Strong verbal, writing, and listening skills
Ability to communicate with individuals and groups in a common
language, and with people of varying levels of computer literacy
Ability to translate business needs and requirements into
software solutions and reports
Ability to deal constructively with conflict and with tact
Ability to provide guidance and instruction to others
Ability to work well in a dynamic and changing environment,
and adapt quickly to new conditions and priorities
Ability to prioritize multiple, simultaneous tasks and projects
Must possess strong analytical and problem-solving skills.
Ability to recognize and define problems, research and
establish facts, and resolve issues and problems promptly.
Ability to work and travel independently and use general
office equipment and systems
Standard office conditions
Low to moderate noise
Limited lifting up to 35 lbs.
Salary Range: $99,067-$148,600
This description has been reviewed to ensure that only essential
functions and basic duties have been included. Peripheral tasks,
only incidentally related to each position, have been excluded.
Essential functions, requirements, skills, and abilities included
have been determined to be the minimal standards required to
successfully perform the positions. In no instance, however,
should the duties, responsibilities, and requirements delineated
be interpreted as all-inclusive. Additional functions and
requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is
possible that requirements may be modified to reasonably
accommodate disabled individuals. However, no accommodations will
be made which may pose serious health or safety risks to the
employee or others or which impose undue hardships on the organization.
The Credit Union believes that each employee makes a
significant contribution to our success. That contribution should
not be limited by the assigned responsibilities. Therefore, this
job description is designed to outline primary duties,
qualifications, and job scope, but not limit the incumbent. It is
our expectation that each employee will offer his/her services
wherever and whenever necessary to ensure the success of our
Job descriptions are not intended as and do not create
employment contracts. The organization maintains its status as an
at-will employer. Employees can be terminated for any reason not
prohibited by law.