Responsible for the implementation, monitoring and upgrading of
system software and hardware both on premises and in partner cloud
systems. Acts as an escalation point for all systems related issues.
Recommends infrastructure upgrades as it relates to normal system lifecycles.
Manages infrastructure services including cloud, edge and
local based virtualization technologies such as VMware, Azure and
Implements, configures, updates and supports system level
hardware including physical servers, PC’s, storage, backup
hardware and related datacenter equipment.
Is familiar with and manages modern application lifecycles
such as containerization, CI/CD, container hardening, security and redundancy.
Implements, manages, configures, updates, troubleshoots,
deploys and supports enterprise software such as O365, Exchange,
Teams and SQL.
Able to produce capacity management models for both on
premises and cloud based deployments.
Able to fully support certificate services including
enterprise PKI tools, management and implementation.
Able to automate routine processes using scripting and
industry standard tools such as Puppet, Ansible, PowerShell or similar.
Deploys all systems software and updates using industry
standard tools and resources.
Able to plan and execute all levels of deployments of systems
and devices from start to finish.
Maintains enterprise level backups of all systems and
infrastructure components across all platforms both on premise and
cloud hosted to support credit union needs.
Assists users in accessing, installing and securing network
resources. Provide phone, e-mail and in-person support and
training to end users ensuring their needs are met as an
Inform management of area activities. Notify supervisor of
system malfunctions and operating problems that could result in
end user impact.
Maintains and monitors system and network security,
availability and documentation based on established policy and
industry standard guidelines.
Keep availability of computer systems within the accepted
range and implement approved changes that will benefit the
department and Credit Union.
Follows enterprise standards for deployments, implementations
and changes based on established industry standard best practices.
Complete special projects as assigned.
Bachelor’s degree in Computer Science or the equivalent
combination of education and experience.
Knowledge of Active Directory, Storage Systems, Authentication
Systems, Identity Access Management, Windows and Linux required.
Knowledge of security best practices and standards such as
NIST, CIS, FFIEC are preferred.
Basic understanding of TCP/ IP, IP address provisioning and
management, routing, switching and firewalls.
Understanding of Credit Union operations and output
requirements are preferred.
Industry standard certifications such as MCSE, AWS Solutions
Architect or equivalent are preferred.
3+ years related experience preferred.
Demonstrated ability to meet deadlines and commitments in an
environment that requires multitasking among concurrent projects.
Able to communicate complex information clearly with all
levels of staff and management organization wide.
Good process orientation and ability to clarify objectives,
evaluate options, consider implications and assess risks.
Superior analytical, planning, organizational and
Willingness to participate in an 24x7x365 on call rotation as
well as work after hours as necessary.
Strong customer service skills and willingness to assist others.
Honesty, integrity and transparency are required at all times.
Ability to follow policy, procedure and regulatory requirements.
Some travel within Colorado is expected.
Standard office conditions.
Low to moderate noise.
Limited lifting up to 50 lbs.
Salary Range: $66,370-$99,554
This description has been reviewed to ensure that only essential
functions and basic duties have been included. Peripheral tasks,
only incidentally related to each position, have been excluded.
Essential functions, requirements, skills, and abilities included
have been determined to be the minimal standards required to
successfully perform the positions. In no instance, however, should
the duties, responsibilities, and requirements delineated be
interpreted as all-inclusive. Additional functions and requirements
may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is
possible that requirements may be modified to reasonably accommodate
disabled individuals. However, no accommodations will be made which
may pose serious health or safety risks to the employee or others or
which impose undue hardships on the organization.
The Credit Union believes that each employee makes a
significant contribution to our success. That contribution should
not be limited by the assigned responsibilities. Therefore, this
job description is designed to outline primary duties,
qualifications, and job scope, but not limit the incumbent. It is
our expectation that each employee will offer his/her services
wherever and whenever necessary to ensure the success of our
Job descriptions are not intended as and do not create employment
contracts. The organization maintains its status as an at-will
employer. Employees can be terminated for any reason not prohibited