Mortgage Sales Support Specialist

    • Job Tracking ID: 512165-772691
    • Job Location: Broomfield, CO
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: 06/16/2021
    • Years of Experience: Any
    • Starting Date: ASAP
    • Days of the Week: Mon,Tue,Wed,Thurs,Fri
    • Hours: M-F 8-5pm
    • Salary: Starting pay $22.00 - $27.00 based upon experience
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Job Description

About Premier Members Credit Union:

Premier Members Credit Union is a not-for-profit, co-operative banking alternative committed to our mission of building relationships and adding value every day. With this, we strive to:

  • build member relationships that deliver value and demonstrate that we care
  • build employee relationships that provide a challenging and fulfilling workplace
  • build community relationships that strengthen the communities we serve

Our team is made up of high performers who go the extra mile, build strength through teamwork, take ownership and are committed to being lifetime learners. By joining the Premier Members team, you can expect:

  • a fulfilling career not just a job

  • a leadership team that is committed to your professional development

  • all the important benefits you hope for, such as a generous paid time off program (plus all the bank holidays), a 401k match, competitive compensation, health insurance (medical, vision and dental) and much more!


    This position will support the Mortgage Sales Staff by implementing integrated marketing strategies that support organizational mortgage growth goals and that are aligned with marketing and brand strategy. Responsible for generating leads, new business, and driving mortgage brand awareness through innovative marketing ideas, social media/blog posts, customer relationship management, and content/promotional design. The ideal candidate should have an aptitude for writing as well as a background in content creation and design.



    • Implement integrated marketing strategies in collaboration with Mortgage Sales Manager and VP Marketing that support organizational mortgage growth goals and that align with organizational marketing and brand strategy
    • Execute marketing communications to drive awareness and generate leads, including advertising, digital marketing, email marketing, and social media
    • Support effective and consistent messaging across website and all collateral
    • Produce mortgage marketing reporting, internal communications, advise and propose marketing efforts and dollars based on results, projections, and desired outcomes
    • Day-to-day management and development of CRM system
    • Use CRM system and other tools to execute mortgage marketing programs and report on results
    • Design/Create and curate content of mortgage marketing materials (promos, pamphlets, flyers, stickers, Realtor collateral, etc.)
    • Curate Social Media/Blog Posts Weekly for Mortgage Loan Officers
      • Develop content for dissemination via social media, websites and other distribution channels
      • Design digital collateral – including web page banners, email images, and digital advertisements
      • Create and send Thank You Cards
      • Research and attend mortgage related community, enterprise, and branch events (company sponsored events)
      • Participate in both marketing and mortgage sales team meetings to ensure strategic alignment of both the execution of marketing strategies and the associated budget
      • Miscellaneous tasks as assigned


    Knowledge, experience and Skill Requirements:


    • BA/BS in Marketing, Journalism, English or related field
    • 2 - 3 years previous experience
    • Excellent verbal, written, and interpersonal communications skills
    • Ability to manage multiple projects, prioritize and meet deadlines
    • Attention to detail and strong customer service focus
    • Experience with print and digital content preparation – including but not limited to, general print collateral, advertisements, web ads, website collateral, etc.
    • Experience in design software: ex: Adobe Creative Suite, Canva, or Sketch


    • Fluent in English and Spanish
    • Proficient on a Windows based platform
    • Motion graphics and/or video skills


    • Standard office conditions
    • Low to moderate noise
    • Limited lifting up to 25 lbs.

    In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

    The Credit Union believes that each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.  Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

    Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

    This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.


Premier Members is an outstanding place to bank and work. We offer a variety of full and part time benefits including:
•Competitive compensation
•Health insurance – medical, dental & vision
•Life and Disability insurance
•401 (K) matching plan
•Paid time off and bank holidays
•Annual bonuses and monthly incentives
•Wellness Program
•Employee discount on all loans
•Plus much more!

Starting pay $22.00 - $27.00 based upon experience

Experience and Skills