Manage a team of analysts and programmers responsible for the
analysis, improvement and integration of new and existing business
systems. Demonstrate deep level of understanding not only of technical
systems but their relation to business operations and proactively seek
ways to improve business functions. Monitor production of credit union
applications, including job scheduling, verification of results, and
quality control. Manages subordinate staff in day-to-day performance
of their jobs, ensures adherence to best practices and credit union
policy. Provide input to strategic direction and tactical oversight of
application environment and its utilization. Prepare reports and
provide recommendations for the credit union to the VP of Information
Technology Business Applications. Uphold high ethical standards,
security practices and confidentiality due to the sensitive nature of
Ensures effective and efficient operations of Credit Union
applications, meeting or exceeding needs of the organization
Identify opportunities for business application improvement and
utilization, including staff interaction, training and analysis
Consult with users to determine software or system functional specifications.
Audit and verify developed software solutions to ensure accuracy,
compliance with regulatory requirements and best security
JQuery, Java, Python, Ruby, PowerShell and Visual Basic
Identify, train and coach staff to analyze and oversee
operational, tactical and strategic application needs
Respond to internal inquiries and develop software solutions for
system failures and complex technical problems in all of these
areas to deliver a sound and stable computing infrastructure;
providing exceptional support while demonstrating a sense of priorities.
Ensure adherence to Software Development Life Cycle, code control
and secure programming best practices
Document, test and modify computer systems to ensure optimal
operation within the business environment.
Serve as information resource for users, including determination
of most appropriate solution, providing or arranging
application-based report writing, or educating users to retrieve
the information themselves.
Oversee staff developing software solutions for lines of business
Python, Ruby, PowerShell, Visual Basic, and .NET
Remain knowledgeable of operations and the computer systems
within client departments to provide comprehensive support.
Works closely with executive management, communicating regularly
with technical and operations staff to ensure systems integrity
and security; developing, identifying and installing new
applications and customizing existing applications in order to
make them fit for purpose.
Establish regular maintenance and review of credit union’s
systems, permissions and performance
Serve as senior technical resource for business application
environment including administration of AIX, UNIX and Windows systems
Review project requests describing system user needs to estimate
time and cost requirements; work with team to coordinate system
development and determine project scope and limitations
Review release notes for business applications identifying
possible issues and new features, coordinate with business lines
to address concerns and take advantage of new features
Respect confidentiality of information handled.
Perform other duties as assigned.
- Bachelor’s Degree or equivalent combination of education and
- Demonstrated ability to create software solutions from business requirements
Python, Ruby, PowerShell, Visual Basic, .NET, PowerOn
- Experience with PowerOn, Symform, SymPDF and Symconnect strongly preferred
- Demonstrated ability to create, maintain and document solutions
using a combination of Object-Oriented languages, SQL and APIs
- Demonstrated ability to independently lead projects to successful
resolution and coordinate with multiple stakeholders
- 5+ years of Information Technology experience, preferably in
credit unions in similar roles
- Experience with Symitar strongly preferred
- Experience with AIX or other Unix system
- Strong verbal, writing, and listening skills
- Ability to communicate with individuals and groups in a common
language, and with people of varying levels of computer literacy
- Ability to translate business needs and requirements into software
solutions and reports
- Ability to deal constructively with conflict and with tact
- Ability to provide guidance and instruction to others
- Ability to work well in a dynamic and changing environment, and
adapt quickly to new conditions and priorities
- Ability to prioritize multiple, simultaneous tasks and projects
- Must possess strong analytical and problem-solving skills.
- Ability to recognize and define problems, research and establish
facts, and resolve issues and problems promptly.
- Ability to work and travel independently and use general office
equipment and systems
- Standard office conditions
- Low to moderate noise
- Limited lifting up to 35 lbs.
This description has been reviewed to ensure that only
essential functions and basic duties have been included.
Peripheral tasks, only incidentally related to each position, have
been excluded. Essential functions, requirements, skills, and
abilities included have been determined to be the minimal
standards required to successfully perform the positions. In no
instance, however, should the duties, responsibilities, and
requirements delineated be interpreted as all-inclusive.
Additional functions and requirements may be assigned by
supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is
possible that requirements may be modified to reasonably
accommodate disabled individuals. However, no accommodations will
be made which may pose serious health or safety risks to the
employee or others or which impose undue hardships on the organization.
The Credit Union believes that each employee makes a
significant contribution to our success. That contribution should
not be limited by the assigned responsibilities. Therefore, this
job description is designed to outline primary duties,
qualifications, and job scope, but not limit the incumbent. It is
our expectation that each employee will offer his/her services
wherever and whenever necessary to ensure the success of our
Job descriptions are not intended as and do not create
employment contracts. The organization maintains its status as an
at-will employer. Employees can be terminated for any reason not
prohibited by law.