Network and Systems Administrator

Job Description

 POSITION SUMMARY:

Responsible for the design, implementation, monitoring and upgrading of network and system hardware and software. Acts as a tier two / three escalation point for all systems and network issues related issues. Recommends and designs hardware and software upgrades as it relates to normal system lifecycles.

ESSENTIAL FUNCTIONS:

• Implements, configures, updates, troubleshoots, and supports enterprise software such as active directory, Exchange, SQL, and both on premises and cloud based virtualization technologies.

• Implements, configures, updates, troubleshoots, and supports network hardware and software such as switches, routers, and firewalls, VPN’s, and related systems.

• Implements, configures, updates, troubleshoots, and supports system level hardware including physical servers, PC’s, storage, backup hardware and related datacenter equipment.

• Develops and deploys all systems software and updates using industry standard tools and resources.

• Understanding of standard scripting languages and automation technologies such as PowerShell, python, vbscript, Ansible, etc

• Able to plan and execute all levels of deployments of systems and devices from start to finish.

• Maintains enterprise level backups of all systems and infrastructure components to support credit union needs.

• Assists users in accessing, installing, and securing network resources. Provide phone, e-mail, and in-person support and training to end users ensuring their needs are met as a tier 3 escalation point.

• Inform management of area activities. Notify supervisor of system malfunctions and operating problems that could result in end user impact.

• Maintains system and network security and availability based on established policy and industry standard guidelines.

• Keep availability of computer systems within the accepted range, and implement approved changes that will benefit the department and Credit Union.

• Complete special projects as assigned.

QUALIFICATIONS

Education/Certification:      

• Bachelor’s degree in Computer Science or the equivalent combination of education and experience

Required Knowledge:

• Knowledge of Active Directory, storage, Windows, Linux.

• Knowledge of security best practices and standards such as NIST, CIS, FFIEC.

• Strong understanding of TCP/ IP, IP address provisioning and management, routing, switching, and firewalls.

• Understanding of Credit Union operations and output requirements a plus.

• Industry standard certifications such as CCNP, MCSE, AWS Solutions Architect, or equivalent a plus.

Experience Required:              

• 3+ years related experience preferred.

   

Skills/Abilities:

• Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects.

• Able to communicate complex information clearly with all levels of staff organization wide.

• Good process orientation and ability to clarify objectives, evaluate options, consider implications, assess risks, and make key decisions.

• Sound planning, organizational, time management, and problem solving skills.

• Willingness to participate in an on call rotation as well as work after hours as necessary. 

• Strong customer service skills and willingness to assist others.

• Honesty, integrity, and transparency are required at all times.

• Ability to follow policy and regulatory requirements.

WORKING CONDITIONS

• Some travel within Colorado is expected.

• Standard office conditions.

• Low to moderate noise.

• Limited lifting up to 50 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.  Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Experience and Skills

This is a 100% in office position in Broomfield CO. We are currently social distancing for the wellbeing of our employees.