Systems Analyst

    • Job Tracking ID: 512165-747467
    • Job Location: Broomfield, CO
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: 10/27/2020
    • Years of Experience: Any
    • Starting Date: ASAP
    • Days of the Week: Mon,Tue,Wed,Thurs,Fri
    • Hours: 40 hours M-F plus on call rotation
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Job Description

Full time 40 hour a week position M-F with on call rotation.



Responsible for support and development of Credit Union applications, including Symitar Episys and creation of PowerOn programs to assist staff with performance of job duties and ensure data integrity. Provide knowledgeable support for end-users and seek out ways to automate and streamline processes for staff. Uphold high ethical standards and confidentiality due to the sensitive nature of data accessibility. Monitor production of core system, including job scheduling, verification of results, and quality control. Maintenance and configuration of all Credit Union applications. Prepare reports and provide recommendations for the credit union to the AVP of Business Applications.



  • Subscribe to the credit union philosophy

  • Provide excellent service to members, coworkers, and vendors

  • Perform regular systems processing, ensuring accurate and timely completion of data processing.

  • Consult with users to determine software or system functional specifications

  • Maintenance, upgrades and patching of credit union applications to ensure latest and stable code levels

  • Monitor status of core business systems supporting credit union operations. Identify and diagnose problems, and coordinate resolution. Define, document, and initiate corrective action. Follow up on problem resolution and report on status.

  • Promptly resolve end-user issues relating to business applications and provide secondary support on all business standard systems

  • Provide knowledgeable support for staff on Symitar system and related systems

  • Actively seek out and respond to requests for system improvements

  • Document, test and modify computer systems to ensure optimal operation within the business environment

  • Develop solutions that enhance business operations using a combination of PowerShell, PowerOn, SymPDF, HTML and JavaScript

  • Review release notes for business applications, identifying and resolving possible issues and how to leverage enhancements as they become available.

  • Responsible for Symitar projects, staff support, and development of special reports and electronic forms supporting credit union operations

  • Ensure that users are kept informed of all system updates, and that the IT Steering Committee is informed about new features that may benefit the credit union. Verify test results and meet implementation schedules.

  • Create, update, and delete software, users, develop secure user profile templates, and maintain security records for audit purposes. Administrator responsibilities for select third party service application access, such as Internet Banking, Bill Pay, FICS, etc.

  • Develop technical documents both for technical staff procedures, as well as front-end documentation on how to utilize standard and custom-built solutions

  • Maintain physical security systems including staff alarm codes

  • Respect confidentiality of information handled

  • Be on call outside regularly scheduled hours if deemed necessary

  • Perform other duties as assigned





  • Associates degree or an additional 2 years experience required

  • Previous or current college coursework in programming or web-coding desired


Required Knowledge:

  • Entry level understanding of programming or database concepts

  • Understanding of credit union policies and procedures that relate to IT and security


Experience Required:

  • 2 to 5 years experience with a Credit Union Core Processing System preferred

  • Experience with Symitar preferred

  • Previous exposure to programming concepts or web-coding desired



  • Strong verbal, writing, and listening skills

  • Ability to communicate with individuals and groups in a common language, and with people of varying levels of computer literacy

  • Ability to deal constructively with conflict

  • Ability to provide guidance and instruction to others

  • Ability to work well in a dynamic and changing environment, and adapt quickly to new conditions and priorities

  • Ability to prioritize multiple, simultaneous tasks and projects

  • Must possess strong analytical and problem-solving skills.

  • Ability to recognize and define problems, research and establish facts, and resolve issues and problems promptly.

  • Ability to work and travel independently and use general office equipment and systems



  • Standard office conditions

  • Low to moderate noise

  • Limited lifting up to 35 lbs.



This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.


In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Experience and Skills