AVP Underwriting

    • Job Tracking ID: 512165-681707
    • Job Location: Firestone, CO
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: 05/02/2019
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
    • Days of the Week: Mon,Tue,Wed,Thurs,Fri
    • Hours: M-F 8-5 with ocassional Saturday and off hours as needed
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Job Description


In an automated, centralized lending environment, this position ensures the timely delivery of high-quality consumer loan decisions. Responsible for organizing, planning, directing, and controlling all operations of the Underwriting Department. Assist in the resolution of difficult and complex loan decisions. Perform periodic evaluation of lending policies and procedures and modify as needed. Ensure that established policies, procedures, and legal requirements are followed. Train, direct, and appraise personnel. Ensure that services are delivered professionally and efficiently.


  • Ensure consumer loan underwriting functions are effectively and efficiently performed in accordance with established Credit Union policies and procedures, and with related legal requirements.

  • Complete second reviews of loan files and resolve exception cases.

  • Execute established operational goals and ensure that corporate-wide plans are complemented and supported.

  • Develop appropriate metrics and reporting to proactively assess underwriting performance, providing regular pipeline management reports and feedback to the SVP Lending Operations and other members of management, as required.

  • Assist in developing Department policies and procedures. Conduct periodic reviews of existing policies and procedures to ensure maximum efficiency and service delivery.

  • Monitor and evaluate work quality, efficiency, and productivity. Provide suggestions for improved service delivery. Seek new methods to accomplish Department functions.

  • Mentor and support branch personnel in underwriting processes, discussing possible financial arrangements, and providing or suggesting financial counseling as means to arrive at suitable lending arrangements.

  • Direct, coordinate, and schedule work.

  • Provide assistance with complex and sensitive underwriting activities.

  • Ensure that underwriting actions are thoroughly documented.

  • Ensure pending loans are promptly addressed and decisioned.

  • Ensure that requests, questions, and problems are courteously and professionally resolved. Ensure that communications are effective and efficient.

  • Effectively supervise Department personnel, ensuring optimal performance.

  • Provide leadership to personnel through effective objective setting, delegation, and communication. Conduct meetings as required. Inform personnel of policy, procedural, and legal changes.

  • Effectively train new underwriters to meet the requirements of their position and existing underwriters on changes to processes, guidelines, and regulations as they occur.

  • Ensure that personnel are well-trained, effective, and optimally used. Identify training needs and develop and implement appropriate training programs. Conduct training sessions and cross-training as appropriate.

  • Conduct performance appraisals as required. Formulate and implement corrective actions as needed.

  • Ensure that staffing levels are appropriate. Assist in hiring of new Underwriting department personnel.

  • Responsible for establishing and maintaining effective communication and coordination with Credit Union personnel and with management.

  • Coordinate lending and underwriting efforts with related departments.

  • Provide recommendations to improve lending processes and effectiveness and ensure the integrity of Department processes.

  • Complete required reports, records, and other documentation as required.

  • Ensure effective and efficient internal communication.

  • Attend and participate in meetings and committees as required.

  • Ensure required documentation, reports, and records are complete, accurate, and timely, and that management is appropriately informed.

  • Ensure that changes in legal requirements and government regulations are integrated into current practices.

  • Stay informed regarding changes in collections practices and trends.

  • Responsible for related duties as required or assigned.

  • Ensure that the Credit Union's professional reputation is maintained.



  • A two year college degree or equivalent experience required

Required Knowledge:

  • Understanding of Credit Union lending policies

  • Knowledge of financial products, loan documents, and services

  • Knowledge of Federal and State lending regulations.

  • Strong credit knowledge and the ability to assess deals with sound underwriting decision.

Experience Required:

  • Three to five years of similar or related experience

  • One to two years supervisory experience


  • Motivating and collaborative management style with ability to counsel, negotiate and resolve sensitive issues in a respectful and confidential manner

  • Ability to work in stressful, high pressure situations

  • Solid analytical and negotiating skills

  • Strong leadership, management, and supervisory abilities

  • Ability to operate computer calculations and other basic business equipment

  • Ability to perform mathematical calculations with speed and accuracy.

  • Ability to work with mathematical concepts such as those necessary to calculate APR. Ability to effectively weigh the impact of decisions on the long term. Correctly assesses risk in making decisions. Looks at alternative solutions, and considers all circumstances before making decisions.

  • Ability to read and analyze verbal or written communication. Can communicate effectively and convey ideas concisely in written and verbal form.

  • Ability to tactfully question and actively listen to co-workers to determine specific needs/concerns and bring resolution to them.


  • Standard office conditions

  • Low to moderate noise

  • Limited lifting up to 10 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Experience and Skills